For all Ultralux® products, Boriana company has appropriate warranty policy. Terms and conditions are mentioned on the pack as well. Boriana company warrants only to the original purchaser of this product, from UltraLux-authorized retailer or distributor, that it will be free from defects in material and workmanship under normal use and service for one year after date of purchase. All terms and conditions are appropriate to law regulations of Republic of Bulgaria.
Guaranty period starts on thedate of purchase. Receipt acceptance is considered as warranty policy recognition. For purchases delivered by couriers, warranty period starts 24 hours after shipment.
For Warranty servicing all our products should be presented with the receipt at the place of purchase. All our products are accepted for warranty service only in their original packing, in order to be safely transported. Both the product and the package should be without any physical deformations.
Damages, occurred during transportation, storage, exploitation, electricity shortages and unauthorized repairs or any other reason not related to the supplier, are not considered as warranted.